Find a clinic that takes your insurance
Choose what your card says — the insurer, or the administrator printed beside it. Every company licensed in Dubai is here, under its current name and its old ones.
What your card says
- Insurer
- The company that sells the plan and pays the claims. For example: Daman, GIG Gulf, Sukoon, Orient.
- Administrator (TPA)
- The company that runs the claims and owns the network of clinics. Many insurers use one, and one contract with it lets a clinic bill all of them. For example: NAS, Nextcare, Neuron, MedNet, Almadallah.
- Network
- Which clinics and hospitals your plan covers, printed on the card. Networks run from wide to narrow; a clinic on a narrow network usually takes the wider ones too. For example: GN, RN2, Silver Premium.
- Plan
- The product name. Some plan names are a network under another name. For example: Takaful Emarat Diamond is NAS GN.
What you pay
- Direct billing
- Show your card or Emirates ID at reception and pay only your plan’s co-pay; the clinic claims the rest.
- Pay & claim
- Pay the clinic, then claim it back from your insurer with the invoice and medical report — if your plan allows it.
- Basic plan (EBP)
- Dubai’s Essential Benefits Plan: 20% of each visit, nothing for a follow-up within 7 days, and a GP referral through DHA’s e-Referral system before you see a specialist.
Every insurer, administrator and plan
Clinics bill the administrator (TPA) for most plans, so both are listed. Where clinics on DocRush list one, it links to them.
Insurance companies
Claims administrators (TPAs)
International plans
Government and employer schemes
Questions
- What is a TPA?
- A claims administrator. Many Dubai plans are sold by one company (the insurer) and run by another — NAS, Nextcare, Neuron, MedNet, Almadallah — which processes the claims and decides which clinics are in the network. Your card shows both names.
- What is the network on my card?
- The list of clinics and hospitals your plan covers, such as GN, RN or Silver Premium. Wider networks include more hospitals; a clinic on a narrower network usually takes the wider networks’ cards too.
- What changes on a basic (EBP) plan?
- On the Essential Benefits Plan you pay 20% of each visit, nothing for a follow-up within 7 days, and you need a GP’s referral through DHA’s e-Referral system before seeing a specialist.
- Does DocRush check my cover?
- No. Clinics tell DocRush which insurers they bill; the clinic checks your card at reception, and your plan decides the co-pay and any pre-approval.
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